Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...and pools to tennis courts, lakes, and landscaped spaces, our facilities bring members together. Were looking for a hands-on General Manager to keep these spaces safe, well maintained, and welcoming while overseeing daily office operations. As General Manager, you...
...of high-speed chain drive systems to the automotive industry. Essential Duties and Responsibilities: Operate a variety of machines for metal finishing, i.e., chamfer barrels, polishing machines, spin dryers and shot peen machines. Follow work instructions to...
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound...
...Shift, Part-Time Categories: Registered Nurse Department: Medical ICU Remarkable... ...part of an environment that fosters team work, team member engagement and community... ...your RN nursing license has been inactive, retired or lapsed for five years or more and you...
...Description Summary: Provides general nursing care to patients in a clinic or medical office. Administers medication, prepares equipment and aids physicians in treatment of patients. RN license required. Responsibilities: Participates as primary nurse,...